So I log on to pay my credit card bill (which I do every month, paying off the full amount, just to piss of the credit card company), but it won't let me access my account. Instead I get a message telling me to call customer services.
Turns out someone other than me has been using my credit card details to make a fraudulent payment. Only £30, but the fraud prevention bods spotted it and put a stop on it before it could go through. They're now sending me a new card, having cancelled my old card to stop it happening again.
Which is fair enough. These things happen. Except do you know what they've been trying to use my card to pay for? Their mobile phone bill. Now correct me if I'm wrong (and I'm sure you will), but wouldn't a mobile phone bill have your name and address on it? D'oh!
In other financially distressing news, I took my car in for service & MOT yesterday. 4 new tyres, new brake pads and discs, etc. = £500. Don't expect a Christmas present from me this year.
Never mind, to cheer me up, here's the Muppets version of Bohemian Rhapsody. Much better than the Queen with Paul Rodgers version.
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6 rants and reactions:
I had a similar thing happen to me last year - two payments of £50 taken off my card for spurious phone bills. However, in my case, the credit card company didn't flag them up as being suspicious and honoured the payments - thus I got billed. It was me checking my bill like a OCD accountant that spotted the anomoly. They froze the contested £100 while they "investigated" and it eventually disappeared from my bill but only after I kicked up a fuss. My card was stopped immediately and a new one reissued. I'd be thankful your credit card company is at least on the ball enough to halt the payment...
My credit card company seems to be vigilant like yours because they ring me up on a regular basis about payments I have made myself which seem unusual. It seems a remarkably proactive service really!
I can see why you chose the muppets!
Well, if you will leave your details all over the place you can only blame yourself.
And I have certainly never used your card details to pay for services. If a bill for £47.15 on your next statement for "Llandudno Ladyboys" appears, it was definitely not me. Oh no!
Steve - I'm thankful for my credit card company every day, they're like a big cuddly teddy bear dedicated to helping me at their own expense.
RB - yeah, although sometimes I wish they'd leave me alone. What's it to do with them if I spend £75 a week on a Spider-Man costume?
Sag - there's no other choice.
Vicus - I didn't spot that one, having used their services myself for automotive valeting. I didn't wonder about all those payments to the Support Prince Charles In His Dotage charity though.
I've just received an inexplicable £400 bill from the council for council tax I believed I had paid.
When someone scammed my credit card details and started using for online gambling, Egg were quick to spot and stop, ringing me next day, bless 'em.
Bummer re the car. That does sound a bit steep though. Worth getting a second quote?
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